Downloading and Restoring Databases

For many websites, especially high-transactional ones such as eCommerce stores or booking systems, the file structure may remain largely unchanged while the database is constantly updating. Orders, customer data, and content changes are all stored within the database, making regular database backups essential.

Hipposerve® Rewind includes database backup functionality as standard, with the option to enable hourly database backups for a rolling 72-hour period, providing enhanced protection for rapidly changing data.

1. Accessing Your Database Backups

From your Hipposerve® Rewind panel, select the Database tab or menu item.

This will display a list of your databases, along with the number of available backup points. Select the database you wish to restore or download.

You can then choose the specific date and time of the backup you want to use.

2. Restoring a Database

To restore a database, click the Restore icon.

Next confirm your request.

Please note: Restoring a database will overwrite the current version and remove any changes made after the selected backup date and time.

3. Downloading a Database

You can also download a copy of your database by clicking the Download icon.

Once requested, the database will be prepared and made available in the View Downloads section of the Hipposerve® Rewind panel.

To complete the download process, follow the guide here:
Downloading a Full Copy of Your Website

Knowledgebase Disclaimer

Our services often use third-party software that receives regular updates. While we strive to keep our knowledge base current, there may occasionally be minor discrepancies between our guides and the actual interface. Screenshots might not always reflect the latest user interface, though the functionality should remain unchanged. Please report any discrepancies or omissions to support@hipposerve.com

Translations: We strive to ensure that the translations in our knowledge base are accurate. However, translating screenshots or text on images, especially with third-party applications, is not always possible.

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